Canada & U.S. confirm new NEXUS interview option as it clears backlog

8 days ago PAX News

It will include CBSA interviews at reopened airport enrolment centres in Canada and separate CBP interviews at Canadian airport preclearance locations for applicants departing for the United States. Two stepsThis new process has two steps:The process begins with the Canadian portion of the NEXUS interview conducted by CBSA officers at Canadian airport enrolment centres. The CBP interview can occur only after the CBSA portion of the interview has been completed and the information has been shared with CBP. Split interview processA new split interview process at two land ports of entry – where the Canadian interview is conducted at the Canadian enrolment centre and the U.S. interview completed at the corresponding U.S. enrolment centre located just across the border. A new NEXUS enrolment centre in Ogdensburg, New York, with CBSA and CBP officers conducting joint interviews.
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Burden of air passenger rules should be on airlines, not travellers: Alghabra

The Canadian government is looking at strengthening its air passenger protection regulations so complaints against airlines are settled before they reach the heavily-backlogged Canadian Transportation Agency (CTA). "Currently, it feels to many passengers that the burden is on them," Alghabra told CBC. Last November, Minister Alghabra said the Canadian government was working on enhancing its air passenger bill of rights after a turbulent summer of airport and airline inefficiencies. Burden should be on airlines, not passengersCanada’s air passenger protections took effect in 2019. Resolving an air passenger complaint appears to be a long and lengthy process.

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Today: airline execs to appear at committee to explain holiday travel mess

Executives from Sunwing Airlines, Air Canada and WestJet will be the first to appear when the meeting starts at 10:30 a.m. "Currently, it feels to many passengers that the burden is on them," Alghabra told CBC. "The only way we can create a better system overall that minimizes disruptions is if we put in greater accountability, greater service standards for each entity within the air travel ecosystem," Morrison said. Sunwing Airlines president Len Corrado is scheduled to appear before the committee today. Don't miss a single travel story: subscribe to PAX today!

21 days ago Pax News

TTC Tour Brands has 3 FAM opportunities for Canadian advisors

TTC Tour Brands is offering three FAM opportunities in 2023 for advisors to get first-hand experiences with its portfolio of brands. TTC Tour Brands’ Taste & Sounds of the South FAM Trip is an adventure through the Southern United States and is open to travel advisors from around the globe. The Independent Travel Consultants Italy FAM trip is the first ever multi-brand trip exclusively for independent travel advisors. This FAM will focus on educating advisors on how to grow their independent travel agencies with TTC Tour Brands. Canadian travel advisors interested in taking part in these experiences can apply for the Taste & Sounds of the South FAM here, for the ITC Italy FAM here and for the Croatia FAM here.

1 month ago Pax News

Celebrity returns to Australian & New Zealand waters

Celebrity Cruises has made its highly-anticipated return to Australian and New Zealand waters. On Saturday (Oct. 22), Celebrity Eclipse set sail from Sydney, Australia, on a 12-night itinerary exploring the scenic wilderness of New Zealand. This voyage is the first of 17 sailings departing from Sydney and Auckland through April 2023, and the first for Celebrity Eclipse in Australian, New Zealand and South Pacific waters. “Continuing our momentum in the region, next year we’ll be taking the guest experience to the ‘Edge’ with the debut season of Celebrity Edge Down Under! Celebrity Eclipse is, notably, one of the only ships in the world featuring a half-an-acre of real lawn grass.

3 months ago PAX News

Canada’s passport backlog has been “virtually eliminated,” says minister

The backlog that has plagued Canada’s passport system has been "virtually eliminated," says the minister in charge. Passport renewals in Canada was a major headache that emerged in 2022 as the demand for travel swung back with a vengeance. "Backlog is virtually eliminated""Approximately 98 per cent of the backlog of applications have been processed, the backlog is virtually eliminated," Gould told reporters at a federal cabinet retreat in Hamilton, ON, yesterday, as reported by CTV News. “We know that we need to have this increased capacity based on kind of those natural cycles of when passport applications are made,” Minister Gould said. “Whereas what we’re anticipating, particularly for this summer, is a higher level of renewals, and those are much simpler to do,” Minister Gould told reporters.

8 days ago PAX News

On Location: MSC Seascape is a twin beauty with a robotic twist

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1 month ago Pax News

Lynx Air flights to Orlando take off from Toronto Pearson

Lynx Air (Lynx) launched its inaugural flight to the United States today (Jan. 27), departing from Toronto Pearson International Airport (YYZ) and arriving at the new Terminal C at Orlando International Airport (MCO). Canada’s new "ultra-affordable airline" will operate four direct flights per week between Toronto and Orlando, flying brand-new Boeing 737 aircraft. To celebrate Lynx’s inaugural Orlando service, the airline is offering a chance to win a vacation package for four, including flights, accommodation, and passes to Orlando theme parks. "Lynx Air took to the Canadian skies for the very first time just over nine months ago, and we are excited to be already expanding across the border into the USA. He shared: “Orlando International (MCO) is pleased to be the first U.S. airport to welcome Lynx Air as it expands its operations internationally."

6 days ago PAX News

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